I know they SHOULD know how to do it Geoff, and they used to, and even then they used to leave it conventiently late
sometimes most of the time.
They even consulted on how to do consultation (I know because I was at those meetings(
they were invariably written down and published and launched with much hoohah. Mostly they had to have them as a statutory requirement.
Then when push came to shove (politics and jobs) they forgot all about the policy - in fact I (and others like me) commented on this several times and we felt that as one department or another took up the challenge of not only asking us what we thought, but because we did contribute, embedding in us the idea that we had a right to be consulted.
Back ot that ONE DEPARTMENT doing the consultation about consulting. Any policy set was invarialbly consulted upon via one department. But no one but that department in the borough, even the councillors that passed said policy, ever remembered it and it was not spread across all borough departments.
We suggested that one day a week became 'training day' like they had in the shops at the time. i.e. the first half hour - hour was set aside for staff training, keeping up with the latest borough policy. Every worker should read the copy and then sign to say they would read it.
This was so we didn't embarrass the officers when we challenged it and any project could move ahead at once, rather than them having to catch up!
But since those days - not that long ago, so many staff have been made redundant that I would say MOST of those that are left and new staff do not even realise the importance of it, be aware of its existence, or even know about policies.
As most of them are so clever, why would they think they should ask us lot out here.
Just like the officers who didn't know Rod Bluh and who he was - neither do some of them understand they are public servants, or what working for a local authority means. It's just a blooming job with a pay packet at the end of it just like everyone elses.
I'm not knocking them for that, some of them do their job well and others don't, just like anywhere else.
And I bet that the Induction process there is at an all time low.
I beleive that the Borough heirachy do NOT know they should consult, it they do, why they should and do NOT know they have their own policy (well researched and consulted upon) that compels them to do it well.