I have heard that the Adult Care Team have been reduced from two floors to one. Can anyone corroborate this piece of information please?
Has anyone tried to contact 'Homeline' recently? They do not answer their phones and appear to be permanently away from their office!! It would appear the only way to get hold of them is to push the 'emergency button'.
Rod Bluh wrote to me on the questions I raised at Cabinet and at Council in June regarding the well being of a vulnerable ninety year old lady living on her own.
My question at Cabinet was 'Does the Leader agree with me that it is unacceptable for a vulnerable ninety year old living on her own to wait eighteen weeks, that is four and a half months, to get an assessment of her needs?.
and My question at Council was 'Does the Leader agree with me that it is wholly unacceptable for a vulnerable ninety year old lady to be interviewed about her care needs over the telephone?'
To which I received the following reply via the Conservative Party Political Assistant by email:-
Dear Mr Symonds,
I have now investigated the case you raised in Public Questions at Cabinet on 11th June and Full Council on 20th June. The evidence from the officers is that you misrepresented some of the key facts in a way that could cause distress among the vulnerable members of our community.
You alleged, first, that it takes 18 weeks for a person to be assessed. This is incorrect. You alleged, second, that the assessment was undertaken by phone. This was also incorrect. The facts are as given to you by Paddy Bradley on 13th June.
1) We screen referrals and we undertake a desktop risk assessment to prioritise cases. There is no blanket statement that all referrals will take 18 weeks.
2) Miss ******** requirements were screened by the social worker on duty on the day she rang. The purpose of this screening is to identify whether an urgent assessment is required. Miss ****** was assessed as not urgent.
3) Miss ****** was advised that she could wait for up to 18 weeks for a care manager assessment, but if her circumstances change at any time then to ring back.
I look forward to your public acceptance of these facts.
You have highlighted a bigger challenge. Adult Social Care now consumes over one third of the Council’s budget and that share is only going to increase. As the number of people living over 75 and 85 is set to go up more than 60% in the next decade, there needs to be a mature debate about what care can the tax payer afford and what role should families, relatives and charities take on.
There are no easy answers and I take very seriously the issue that people’s lives and not just quality of life are involved here. I look forward to seeing your contributions about how to match the rising demand against limited money.
Councillor Roderick Bluh
Leader of the council
Cc Shaun Banks, committee services officer
PS It was the care team telephoning Miss ****** not the other way around!!